Frequently asked questions

Got questions? We’ve got answers! Explore our FAQs to find helpful information about our services and what we can do for you.

What is DOFF cleaning?

DOFF cleaning is a specialist cleaning method that uses high-temperature, low-pressure steam to remove contaminants from building façades without causing damage. It is particularly effective for removing biological growth like moss, algae, and lichen, as well as smoky residues and graffiti.

Absolutely. Our DOFF system is English Heritage-approved and is specifically designed to work on delicate, historical, and listed buildings without compromising their structure.

The DOFF system works on a variety of surfaces, including brick, stone, masonry, render, and more. It’s especially suited for surfaces that require gentle but thorough cleaning. 

Yes, it’s 100% eco-friendly. The system uses only water and heat, making it safe for sensitive environments and leaving no residues or harmful chemicals behind. 

Yes, the DOFF system is highly effective at removing graffiti from various surfaces. Its combination of high-temperature steam and gentle pressure ensures the graffiti is removed without damaging the underlying material. 

Yes, DOFF cleaning is excellent for removing biological growth such as moss, algae, lichen, and fungi. The high-temperature steam kills the spores, preventing future regrowth and ensuring a long-lasting clean finish. 

The duration of a DOFF cleaning process depends on the size and condition of the area being treated. DOFF cleaning results are often more long lasting than results achieved with other methodologies.

While the DOFF system is approved for use on listed buildings, it is always advisable to consult with relevant conservation officers or regulatory bodies to obtain the necessary permissions before starting any cleaning work.

The frequency of DOFF cleaning depends on various factors such as the location and condition of the property, environmental factors, and personal preferences. Our team can provide advice on a maintenance schedule that suits your specific needs to ensure your façade stays clean and well-maintained.  Overall, regular DOFF cleaning is recommended to prevent buildup of dirt and grime, which can cause damage over time.

We provide our DOFF cleaning services across the UK, covering both residential and commercial properties. Contact us to see if we cover your specific area and schedule a consultation for your property.

Yes, in addition to DOFF cleaning, we also offer a range of specialist cleaning solutions such as pressure washing, soft washing, and more. Our team can assess the needs of your property and recommend the best approach for restoring its façade to its full potential.

If you have any further questions, please don’t hesitate to contact our team who will be more than happy to help.